Your Technology Support Professionals

We are a comprehensive remote tech support provider offering assistance with various technology services, including troubleshooting Mac and Windows computer issues, resolving software glitches, optimizing system performance, setting up networks, configuring security settings, and much more. Many problems can be efficiently resolved remotely for your convenience. For immediate assistance, simply click on the chat window below. If you’re ready to begin, click on “Help Desk” above to initiate a Service Desk ticket. Consultation is free, and our expert computer technicians are standing by to assist you. 

With a team comprised of certified engineers, technicians, and support staff, we craft customized strategies tailored to your company’s needs. Our experts design robust architectures that scale precisely to fit your requirements and budget—meaning you only invest in what’s essential for your business. Say goodbye to IT-related stress.

We take pride in being based and staffed in the USA, ensuring quality service and support across a wide range of technology needs. 

Make an Enquiry

Free Consultation

About Us

We have a dedicated team of technical remote support specialists ready to assist you. Our services encompass comprehensive technical remote support for cyber security. Additionally, we offer troubleshooting assistance for software issues and slow-running computers. To ensure your system remains in optimal condition, we also provide tailored computer maintenance plans designed to preemptively address potential issues and keep your hardware and software running smoothly.

 

Speed Test

Is your computer running slow?​ It might be your internet speed? Click the Speed Test start button below to begin. Let us know your results. If you need more help just open a Service Desk Ticket.

Our Services

MacOS & Windows Installation and Configurations

Have a Mac or PC that needs to be upgraded to an operating system, but not sure how to install it or set it up? We’ve got you covered. We’ll perform the initial configuration use the Recovery System and update software.

Get Antivirus Protection

Getting your personal devices protected is an absolute must. Antivirus has  become an integral part of Network Security. Installing an antivirus software on your Mac or PC is essential in protecting your network.

Mobile Device Management (MDM)

Everything you need for managing Apple devices and nothing you don’t.
Manage up to 3 devices for free, forever.
Add more for just $2 / device / month. Click here to get started. 

Service Desk

We provide a Service Desk ticketing system for you to get started. We usually respond within the hour. To get started click here

Google Reviews

Stephen WindhausStephen Windhaus
23:31 22 May 24
Joe Frattura provided superior support service and knowledge, assisting me in the recovery of Office 2019 and Office 2021. His demeanor was also very warm and professional.
Rick CorbettRick Corbett
20:55 26 Jan 23
I am new to the MAC world and was trying to get one of my kids older MacBook Air’s to work for my use. The OS hadn’t been updated since 2015 and was not compatible with the new MS Office for MAC I had purchased. Joe was sooooo helpful in getting my MAC updated and the MS software operational. Joe was great to work with and provided insight into general MAC operation and optimization as well. Joe was very patient with a very non-literate MAC newbie!!I will not hesitate to contact Joe again in the future, and recommend him to my friends. Nice to find people like Joe who are super knowledgeable and enjoy doing what they are doing!!
Ste JaSte Ja
03:27 10 Jan 23
Joe is the most patient, knowledgeable and kindest person to work with regarding all things computer. I am computer illiterate and as I spewed my issues in my ‘computer lingo’ he kept pace with my allover thoughts. Highly recommend Joe! Thanks so much for your help, Joe!!
ValidVibes-_-ValidVibes-_-
19:15 02 Jan 23
Helped really fast 10/10 would recommend
C hatfieldC hatfield
17:23 28 Dec 22
Second time using their services. Very prompt and patient. Problem solved quickly. Will use again.
Victor ErranteVictor Errante
14:37 03 Nov 22
Joe is a very competent IT professional, which was show cased while helping us resolve a number of issues with a Windows Outlook installation. Joe demonstrated his ablibity to think quickly, and to resolve difficult issues.
Aaron MurphyAaron Murphy
08:33 04 Dec 21
Joe is an exceptional tech support technician. I had a situation where my Windows Excel 2021 Pro Plus app kept crashing. In fact the problem got so bad that I wasn’t able to open some of my workbooks.I was so frustrated that I requested a refund. My intent was to buy an earlier more stable version of Excel from the vendor. The vendor recommended that before doing so that their tech guy would reach out to me.Once Joe and I connected and I explained the nature of the problem he immediately offered a solution. I followed his instructions and not only was I able to open workbooks that appeared to be corrupted, but the crashing ceased as well. I highly recommend Joe for general and high level technical problem solving.
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